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Frequently Asked Questions

Top Banner Frequently Asked Questions
Do the motorcycles have locks?

No. All models have a steering lock.

What model of GPS comes with the motorbikes?

BMW Navigator V and VI.

Can I drive a Hertz Ride motorbike with the driving licence from my country?

Yes, provided the licence is valid for engines over 500cc, you have over 3 years of experience and are aged over 25.

Can I use my own GPS and does the motorbike have a mount for it?

We only provide motobikes with mounts for hire when GPS has been requested as an extra.

Can I store my luggage at your depot?

No. At the moment it is not possible due to demand and the proof of liability required.

Can I change equipment/clothes at the hire depot?

Yes, but we cannot guarantee provision of an appropriate changing room.

Can I cross the border with the motorbike into a different country?

Yes, but you must request to do so at the time of booking and if you have a breakdown or accident, you will be given a replacement car and not a motorbike.

Do you have motorbike clothing available for hire?

No. We only have motorbikes and helmets available for hire.

Can I pick up or drop off the motorbike at a hotel?

Depending on the logistics at the operations department and for a fee established by the depot.

Can I travel to Morocco?

No, only as part of a Hertz Ride Tour Group or on a tour organised by a Hertz Ride authorised partner.

Can I choose the colour of the motorbike I hire?

No. Due to demand, we cannot ensure a particular colour.

Can I drive a Hertz Ride motorbike with the driving license from my country?

If your driver’s license is not issued in Europe, then you must also bring an international driving permit.

What´s the minimum age for motorcycle rental?

To rent a motorcycle you need to be at least 21 years old and have at least 3 years of experience riding motorcycles with driver’s license rate equivalent to the motorcycle you are renting.

The minimum age to rent a motorcycle without any additional age differential charge is 28 years old.

It is considered acceptable to rent a motorcycle with an additional Young Driver Surcharge (YDS), as per table below:

Motorcycle Group Minimum age for renting Age differential for Young Driver Surcharge (YDS)

<500cc

21 years old Not applicable

501cc to 1000 cc

21 years old From 21 years old to 25 years old
>1001cc 25 years old From 25 years old to 28 years old

 

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